{"id":18378,"date":"2023-06-12T17:06:40","date_gmt":"2023-06-12T17:06:40","guid":{"rendered":"https:\/\/www.bitnovo.com\/blog\/returns-what-are-they-like-and-how-are-they-made\/"},"modified":"2023-06-12T17:06:47","modified_gmt":"2023-06-12T17:06:47","slug":"returns-what-are-they-like-and-how-are-they-made","status":"publish","type":"post","link":"https:\/\/www.bitnovo.com\/blog\/en\/returns-what-are-they-like-and-how-are-they-made","title":{"rendered":"Returns: What are they like and how are they made?"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Tiempo de lectura:<\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minuto<\/span><\/span><p>We know that on some occasions situations may arise where a return may be necessary, either for commercial reasons or specific customer needs. That&#8217;s why we have developed an efficient and convenient return system: the \u00abreturn coupons\u00bb.<\/p>\n<p>Due to AML (Anti-Money Laundering) regulations and prevention rules, it is not possible to reverse a blockchain transaction of the same type once the payment has been made. However, to address this limitation, we have implemented the return coupons. These coupons are commission-free both when generating and redeeming them, providing flexibility and convenience to the customer.<\/p>\n<p>How does the coupon return process work? It&#8217;s simple:<\/p>\n<ol>\n<li>Access the Bitnovo platform and go to the details of the payment received.<\/li>\n<li>You will find the option \u00abCoupon Return\u00bb. Click on it to generate the coupon.<\/li>\n<li>It is important to note that refunds can only be made in full, partial refunds are not possible.<\/li>\n<li>If the merchant does not have a sufficient balance in its account, it will be necessary to make a prior deposit in order to generate the return coupon.<\/li>\n<\/ol>\n<p>Once the cashback coupon is generated, the customer will be able to redeem it for the cryptocurrency of their choice using a unique code provided in the Bitnovo application.<\/p>\n<p>This provides flexibility to the client to obtain reimbursement in the cryptocurrency of their choice, adapting to their personal needs and preferences.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Tiempo de lectura:<\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minuto<\/span><\/span>We know that on some occasions situations may arise where a return may be necessary, either for commercial reasons or specific customer needs. That&#8217;s why we have developed an efficient and convenient return system: the \u00abreturn coupons\u00bb. Due to AML (Anti-Money Laundering) regulations and prevention rules, it is not possible to reverse a blockchain transaction [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[331],"tags":[],"class_list":["post-18378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bitnovo-en"],"_links":{"self":[{"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/posts\/18378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/comments?post=18378"}],"version-history":[{"count":0,"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/posts\/18378\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/media\/18345"}],"wp:attachment":[{"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/media?parent=18378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/categories?post=18378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bitnovo.com\/blog\/wp-json\/wp\/v2\/tags?post=18378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}