What is a voucher?
A voucher or gift card is a solution we offer for buying cryptocurrencies with cash. You can purchase vouchers at our affiliated points of sale, then redeem them on our website or app and receive the desired cryptocurrency in the wallet of your choice, including Bitnovo's own wallet.
Where can I buy vouchers?
Currently, there are 40,000 points of sale throughout southern Europe where you can buy vouchers with cash or card. You can find your nearest point of sale on our website or app by filtering by country or city. You probably have a point of sale much closer than you think.
How can I redeem a voucher?
Once you have the voucher, you can redeem it on our website or through the mobile app. In both cases, the procedure is the same:
1. Sign up: Create your account and validate your identity. Your registration is unique and will allow you to operate from any device.
2. Add the voucher: In the voucher section, select the cryptocurrency you wish to redeem, then add the voucher code and pin. Remember that you have up to 90 days to redeem your vouchers.
3. Enter your wallet address: Finally, if you don't want to send them to Bitnovo's wallet, you must enter the wallet address where you want to send your funds. If necessary, you will need to indicate the network through which you want to make the transfer.
Where can I receive my cryptocurrencies?
You can receive your cryptocurrencies in an external wallet or Bitnovo's own wallet, where you are the custodian and owner of your keys.
How long do I have to redeem my voucher?
You have a maximum of 90 consecutive days to redeem your voucher.
Can I gift a voucher?
Yes, our vouchers are the perfect solution for giving cryptocurrencies as a gift to a family member or friend who would be thrilled to have them. An innovative gift, without complications.